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Black Screen Support Database Library

Black Screen Support Database Library

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ALL COMMENTS (493) updated 4/9/2015 4:10pst

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CrimsonRed1 hour agoLINKED COMMENT

I cant open task manager, im on a lenovo laptop and f8 aswell as advance repair would not come. Only a cursor and a black screen.?
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goasfaras youcansee6 minutes ago

Do you try CTR ALT DEL??
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HazchemRick1 week ago

so..what if we dont have kaspersky??
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goasfaras youcansee1 week ago

It is free go and look here and see if you have a same issues, and also look for the link to blog where I have Kaspersky free instructions: http://askpctech.blogspot.com/2015/01/black-screen-support-database-library.html
Thanks for visit, kip update?
Read more
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goasfaras youcansee5 months ago

To +gregoire intwali In order to successfully record Kaspersky Rescue Disk 10 to a removable USB device, the device must meet the following requirements:
•The USB device must be low-level formatted before recording.
•At least 256 MB USB capacity.
•FAT16 or FAT32 file system.
If NTFS file system is installed on the device, you are required to format it in FAT16 or FAT32. Do not use an USB device with other operating systems installed on it, otherwise booting from Kaspersky Rescue Disk may be incorrect or end up with an error.?
Read more
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Go Ku Ku2 weeks ago

Can you please help I cant play my HP laptop it flash every time?
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goasfaras youcansee2 weeks ago

+Go Ku Ku UPDATE YOUR VIDEO CARD  DRIVER AND MOTHERBOARD DRIVERS?
Reply · 1

Go Ku Ku2 weeks ago

+goasfaras youcansee dont know how planning to buy new one at eBay but not enough money. Thanks anywau?
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goasfaras youcansee1 week ago

+Go Ku Ku I can help you to buy one?
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Jithin Ph1 month ago

thnx for informaton?
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goasfaras youcansee1 month ago

My pleasure please subscribe me and share my video with your friends this will be the best thanks!!!?
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Quit Youtube5 months ago

I need your help asap! I have a Lenovo PC, desktop, which has this blackscreen and I can not get off it. I really need your help!!:(?
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goasfaras youcansee5 months ago

wat have you done from this instructions??
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goasfaras youcansee9 months ago

Go to bios and select usb first boot device. to get there press in most cases DEL , look your model manual what to press , also try pressing ESC or F12 t get to boot menu and then select usb?
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Will Blanton6 months ago

USB Only reset back to boot menu?
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Wolfgang tears (wolfgangtears)6 months ago

I have a asus pc and when i put in a usb it says BOOTMGR is missing thats it?
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goasfaras youcansee6 months ago (edited)

+Wolfgang tears right before that when you restart look for message on screen will say for boot menu press for example DEL or ESC or something alls, this way you press that for boot menu and the choice USB?
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Wolfgang tears (wolfgangtears)6 months ago

There is nothing when i plug in a usb it says BOOTMGR is missing?
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goasfaras youcansee6 months ago

PRESS ESC, OR DEL, OR F12 WHEN BLACK SCREEN UPPEAR?
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Wolfgang tears (wolfgangtears)6 months ago

+goasfaras youcansee I fixed it i pressed f8 then repaired it and i can use it Im using it right now :)?
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goasfaras youcansee6 months ago

+Wolfgang tears Enjoy and do not forget visit my blog to support my blog & leave your comment if it is helped to you:http://askpctech.blogspot.com/2014/07/black-screen-of-death-with-mouse-cursor.html ?
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Wolfgang tears (wolfgangtears)6 months ago

+goasfaras youcansee I fixed it?
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goasfaras youcansee3 months ago

+Wolfgang tears Subscribe and fill free ask any questions anytime...?
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goasfaras youcansee1 month ago

+Wolfgang tears Good job!!!?
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Wolfgang tears (wolfgangtears)1 month ago

+goasfaras youcansee my hard drive was loose!?
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goasfaras youcansee1 month ago

That good less problemms?
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ismael sarabia2 months ago

I need help! When i do Ctrl+Alt+Del and click on Start Task Manager, it doesnt pop up and it makes these weird noises... It happened when i did a survey for nexon on a game called Combat Arms. Im really scared and i dont want to spend money on this. PLEASE HELP!!!!!!?
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goasfaras youcansee2 months ago

Do you have original recovery dvd if yes look this tread belove there is some one has same issue, and if I remember right it was resolved?
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ismael sarabia2 months ago

+goasfaras youcansee I dont have an original recovery dvd. and what thread do i look at???
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goasfaras youcansee2 months ago

+ismael sarabia This is free and see if this will help you: Recovery CD? http://askpctech.blogspot.com/2014/12/how-to-use-system-recovery-options-in.html?
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ismael sarabia1 month ago

+goasfaras youcansee Which one should i use? The first or second one? I tried launching my game but it wont let me launch it ;( Please reply?
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goasfaras youcansee1 month ago

+ismael sarabia What is your operation system launch has something to do with game launching??
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ismael sarabia1 month ago

+goasfaras youcansee I dont know. How do i check unless you meant something else.?
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Brendan Taylor1 month ago

Read my comment above ?
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ismael sarabia1 month ago

+Brendan Taylor Which comment??
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goasfaras youcansee1 month ago

+ismael sarabia he meant this:

Theres a quicker way that just worked for me! All you have to do is...
1. Start windows task manager, Ctrl+alt+delete and then pick the "task manager"
2. A small or big box should pop up, if its a small box press the down arrow in the bottom left corner and if its a big box dont do anything (yet)
3.press "file"
4. Press "new task"
5. Start a new task called Explorer.exe
6. It should work
7. Run a full virus scan as soon as possible
it will not work in your case Brendan stop Spam here?
Read more
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Idris Tayeb3 weeks ago

Hey did you manage to fix your computer? Im having the same issue! Cannot load up task manager?
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ismael sarabia3 weeks ago (edited)

It fixed by itself.
?
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goasfaras youcansee2 weeks ago

+ismael sarabia Make sure backup your important data, and download free hdd test program to see what is condition of your hdd, and now many hours left, read more about this here  http://askpctech.blogspot.com/2015/03/free-hard-drive-health-monitoring-and.html ?
Reply ·

Jonathan Ciancetta2 months ago

Please help Ive done everything you said but when i click Kaspersky registry editor the only things that pop up are boot configuration data 0 and boot configuration data 1 and then hkey_custom_hives, there isnt a tab for windows 7. Please advise i am so lost without this computer not be able to boot past black screen?
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goasfaras youcansee2 months ago

I afraid your have a big issues. Check if your hdd is spins/make any noise at all, it does not look like you have OS installed, it ether deleted and Kasper-sky can not recognize your registry file, or in worse case your hdd is dead. Likely your hdd boot sectors or NTFS partition info files is not corrupted, you would have crashes in blue screen after restart. Does your pc what it does after restart with out Kasper-sky? You may want to pull that out hdd and connect via usb enclosure to save your files. You know what try another thing, see if it is work, do step by step as I said: (try to reboot less is possible in this circumstances, or pressing power button always go .ctr. .alt. .del. combination)  Try this.
1.shut down your pc
2.unplug power supply
3.disconnect all sata, ata, ite, dvd,cd,etc. drives all hdds including your OS hdd pull all usb peripherals beside mouse and keyboard
4.find reset button on your main board and reset motherboard if you do not have refer to your manufacture manual how to reset it
5. plug power supply back and power on pc
6. go to BIOS read here http://askpctech.blogspot.com/2014/09/what-are-f1-through-f12-keys.html
7. reset your bios to defauld
8. shut down your pc
9. unplug power supply cord
10. connect your OS HDD and plug power cord back
11. start your pc and press F1 after it will prompt, and tell me what is the message you will have, if non your pc may start
then fallow on screen message to proceed to Startup recovery?
Read more (16 lines)
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Jonathan Ciancetta2 months ago

You are a big help is there anyway I could give you me email or you give me mine and I give you my number to call you about this, you actually know what you are talking about and would be a big help to me Id even be willing to pay you, I am pretty sure the HDD isnt dead its still recognized in the boot menu just when I boot the computer it freezes on starting windows or if I chose launch windows repair just goes to a black screen with white cursor. Last night my comp was freezing and explorer.exe stopped responding so I just powered it off, when I turned it back on this is whats happening?
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goasfaras youcansee2 months ago

+Jonathan Ciancetta you turn it off with power button, you may have some files missing nesseseraly to boot, skype me "telenok1"?
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Halvooo6 days ago

OMG it thitn help so mucy, it is on explorer exe but every time i get on my laptop it;s black i have to go to task manager run new explorer.exe
can you tell me what to do for it to start by it self when i turn on my computer pleas pleas pleas?
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goasfaras youcansee4 days ago

Try this http://askpctech.blogspot.com/2015/04/explorerexe-corrupted-or-infected-fix.html?
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Halvooo4 days ago

Tnx it doesnt  work i still have to go in task
manager and typ explorer.exe and run it atleast work like that but still thank you so much you still fixed my computer even if i have to go manualy i hatet the blakc thing thank you so much thank you thank you  thank you?
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Jonathan Ciancetta2 months ago

Trust me when I tell you this guy is the absolute best, I had a computer problem like this that I could not fix for over a day tried everything, after speaking with him and him taking his time to help me, it is now working again, Very friendly and pleasant and a true computer wiz. The world needs more people in it like this guy, Make sure you subscribe to his channel and follow him for very good computer and other advice.?
Reply · 1

Bob Animations1 month ago

you know you can just hold the off button the. turn it back on right??
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goasfaras youcansee1 month ago

??????
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Kemuel CoC1 month ago

It dosent say USB for me?
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RUSH&CRUSH1 month ago

subscribe and share, glad it helped.?
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Kemuel CoC1 month ago

Well, its too late :P I replaced my harddrive.. it was broken?
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hdvija2 weeks ago

I went through the whole process and it still didnt work. explorer.exe was named correctly in the first place. Please help me?
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goasfaras youcansee2 weeks ago

Your System ir recognizing OS that is good part, have you try insert windows recovery CD? Do you have Drive at all is it Desktop Laptop or Notebook? What OS do you run, your PC may not come with CD recovery Or you may dont have OS CD XP or Windows 7 perhaps, If it is newer system you must have Fx button witch will bring you recovery screen mode up and you can recover you machine, look here for identifying what is Fx buttons do and how to get your recovery or repair mode up and going
 http://askpctech.blogspot.com/2014/09/what-are-f1-through-f12-keys.html

And please provide your pc info what is it, and what OS do you use, and when this happen and what cause that??
Read more
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hdvija2 weeks ago (edited)

+goasfaras youcansee i got a desktop with window 7 ultimate. and no it didnt come with a cd. its a custom built?
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goasfaras youcansee1 week ago

+hdvija If you do not have CD use USB option?
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King Khan2 months ago

IF U GET BLACKSCREEN ON START UP  USE alt+ctrl+delete its show u LOGIN-SIGN UP-TASK MANAGER click task manager in tht C window explorer click END TASK  then c up files click write EXPLORER.EXE  close down window then start again use task manager go to window explorer click n C restart u got ur desktop back .........?
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goasfaras youcansee2 months ago

Read the problem - what are you talking about?
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nikki riv2 months ago

Okay so i sign in then goes the black screen, i click task but it shows me a whole load of options what do i click??
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goasfaras youcansee2 months ago

Screen shot? ?
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goasfaras youcansee2 months ago

+nikki riv What do you have? Click task manager. Then new task. Then c:/windows/explorer.exe?
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nikki riv2 months ago

and if this is something that happens everytime i get on? what do i do?
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Duhjr882 months ago

Thanks a lot bro you helped me!?
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junjun factor1 month ago

Well that restarting of explorer.exe fix my computer, is there a way that u will not do that anymore and open my computer in a normal way??
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Heytale Pazguato1 month ago

Hey King, I press alt+ctrl+delete and nothing happens :(?
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goasfaras youcansee1 month ago

then try kaspersky boot?
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Uriel Garcia1 month ago

Works! :)?
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DuBzAKID1 month ago

Thank you sooooooo muchhhju?
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goasfaras youcansee1 month ago

Welcome please subscribe and share?
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lmfoashufflin1 month ago

Thank you sooooooooo much?
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Vivac Gamer1 month ago

The task manager still isnt showing up when I press ctrl+alt+delete?
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nikki riv1 month ago

i guess it depends on what computer you have. it shows you a list of options like lock screen, switch user and etc.. it should tell you about task though. ?
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Antuan L4 weeks ago

Dude what if that doesnt work at all????
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goasfaras youcansee4 weeks ago

+Antuan L What do you have? What operation system? What does it do? The hard drive is working when you start computer make any noises? ?
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Antuan L4 weeks ago

+goasfaras youcansee ehh I got it fixed, had to press F12 in when i restart and either use recovery or something else, but thanks?
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soomy20123 weeks ago

+Antuan L antuan msg me and i will help you i went threw 3 days of agony trying t install it and i finally got it working 100% without black screen the problem is not drive or explorer exe and all this other shit because i tryed it all if you need help let me know i will tell you how t do it step by step?
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Antuan L3 weeks ago

+soomy2012 its ok man i got it?
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luap Bumm1 month ago

Thank you sooooo much you have just saved the live of my pc

Youre AWESOME!!!?
Reply ·

goasfaras youcansee1 month ago

Welcome, your best appreciation is Subscribe and Share, thanks for visiting?
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Ultramusic4 days ago

Theres no windows explorer in my tasks ?
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goasfaras youcansee4 days ago

Try this: http://askpctech.blogspot.com/2015/01/how-to-recover-windows-explorer-from.html
If not work try this: http://askpctech.blogspot.com/2015/04/explorerexe-corrupted-or-infected-fix.html?
Reply ·

goasfaras youcansee3 months ago

Creaturelord McPvPer try go to start menu tools and then use recovery mode, to recover pc. To previous state.?
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Joumana Pierre2 months ago

I fixed it by going on the task and going tobmy acount then it will show youbif you want a guest and i put my guest on and then i restated the computer?
Reply · 1

goasfaras youcansee2 months ago

Good job?
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Bigsturg1512 months ago

This worked for me. Press ctrl+alt+delete go to task manager, then go to File (Its in the top left corner) Press, Run new task then type into that little search bar explorer.exe then press ok and it should bring your desktop back. ?
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abdoisawesome1 month ago

i cant do shit! nothing works! none of the key combinations work! EEEEEEEEEELP!?
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goasfaras youcansee1 month ago

+abdoisawesome read description, you need a boot device, if you and you are unable boot from primary device create kaspersky boot disk?
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abdoisawesome1 month ago (edited)

ok?
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abdoisawesome1 month ago (edited)

but when i launch my pc and press f12 to get to my one time boot menu then windows boot manager, when i click windows boot manager it shows the manufacter icon and the loading wheel and then blackscreen, HELP?
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goasfaras youcansee1 month ago

Do you have a camera, can you take snapshots of thinks you mentioned, and posted here http://postimage.org  then share link with as better go to forrum and use text box belove for image posting and conversation, http://askpctech.blogspot.com/2014/07/black-screen-of-death-with-mouse-cursor.html#comments?
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abdoisawesome1 month ago

+goasfaras youcansee dont worry i found the problem, i have to change my BIOS mode to legacy BIOS, thats why my windows boot manager isnt working?
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Hunter Miller4 weeks ago

Oddly enough, while following this process, my laptop started to work again. Still going to run the antivirus software, see if I can get something out of it....?
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goasfaras youcansee4 weeks ago

Some time your windows os files get corrupted enough, where you need a backup and reinstall your os?
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Hunter Miller2 weeks ago

+goasfaras youcansee Oh joy....?
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juggling 7jo1 week ago

It doesnt work ?
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goasfaras youcansee1 week ago

What exactly do you have? Have you read this and find match? http://askpctech.blogspot.com/2015/01/black-screen-support-database-library.html?
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Briana Barrios4 weeks ago

Does amyone know a way for a asus laptop brand please tell me if you do i have been trying to figure a way out sims august of 2014 and it is already 2015?
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goasfaras youcansee4 weeks ago

What problem do you have with your PC, can you explain? We do not know anything about your computer, except you are trying for a year, Have you download kaspersky tool have you run it in your pc? What it say when you run computer from usb device??
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Briana Barrios4 weeks ago

I cant even use my desktop like the internet it just starts up when a laptop restarts and then it a blue screen pops up?
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joshua bob1 month ago

My screen got no mouse
?
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goasfaras youcansee1 month ago

Try using tutorial in description?
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Martin Duffy2 months ago

still same on my lappy  i hate windows problems?
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goasfaras youcansee2 months ago

Tell me what you are done so far, and what is the massages you have at boot try do the same what I recommended to Jonathan Ciancetta right below you, let me know your result?
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Martin Duffy2 months ago

it sorted now
i cant work out why i cant go back to windows 7 after 10 coz im missing some drivers ?
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The Odd4 months ago

Mine doesnt get a black screen when i start my pc.. I get it when i play games or messing around on my pc. So i wait around 10 minutes and then black screen pops up, can you help??
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goasfaras youcansee4 months ago

update your OS, then update your video card driver, and if possible motherboard driver is well?
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The Odd4 months ago

Last night, i updated my graphic cards driver. Same black screen popped up.?
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The Odd4 months ago

But im gonna try to update the OS today.?
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The Odd4 months ago

Same stuff is going.. I turned the screen display to none, and its still going smh.?
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goasfaras youcansee4 months ago

+Fox Hound try this http://askpctech.blogspot.com/2014/11/random-black-screen-while-playing-games.html?
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goasfaras youcansee10 months ago

Yes on Vista may on XP I think shell is same in regystry?
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George Faulkner1 month ago

Do you lose your files??
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goasfaras youcansee1 month ago

No, you not, even better, using kaspersky you can attach external device to your pc, run cd, and then explorer your bad drive and copy paste all your data. ?
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MCgaming2 months ago

-_- whats in the usb -_-?
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goasfaras youcansee2 months ago

On USB us Kaspersky Rescue Disk can be installed on USB or CD/DVD http://askpctech.blogspot.com/2014/07/black-screen-of-death-with-mouse-cursor.html?
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Kitsune DesertPunk5 months ago

So far nothing has worked. I cant do task manager cause it wont pop up. I cant do safe mode or I get a quick flash of BSOD. I cant factory restore cause it wont let me get that far. I et nothing but a black screen or a reboot to the repair. ?
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goasfaras youcansee5 months ago

Do you create USB Boot??
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Kitsune DesertPunk5 months ago

+goasfaras youcansee
No, but I ordered a Windows 7 Repair Disk from Ebay for 10 bucks,?
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Kitsune DesertPunk5 months ago

+goasfaras youcansee
Okay so I tried the Repair disk. I set the BIOS so it starts with the disk and it still leads me to a black screen with mouse Cursor...?
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Sazzad Hussein2 months ago

I am having lenevo u330p netbook. When i power on the netbook its strts with black screen & shutdown within 5sec. After 1-2 sec. Its starts again & continuosly do the same thing again. What could be the possible reason? Battery is fixed with laptop, so i cant remove it? What to do, please suggest!!!!?
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goasfaras youcansee2 months ago (edited)

Let me know if this will help: http://askpctech.blogspot.com/2015/01/how-to-fix-windows-7-reboot-loop.html?
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Keni Yanuar1 month ago

My laptop cant find the explorer?
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goasfaras youcansee1 month ago

Try two this posts 1: askpctech.blogspot.com/2015/01/how-to-recover-windows-explorer-from.html 2:http://askpctech.blogspot.com/2015/02/explorerexe-corrupted-or-infected-solved.html and this video: http://youtu.be/Pz9wO7_tfOs?
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Keni Yanuar1 month ago

My dekstop is still blank?
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Keni Yanuar1 month ago

My dekstop is still blank .???
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UberHerbert 9772 months ago

So I get a black screen on startup with cursor and sllowly goes into the desktop and my NEW laptop is running slowly, Ive had it for about 5 months now and its worrying me.?
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goasfaras youcansee2 months ago

Back it up your data, and reinstall os?
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Liam Neeson2 months ago

Does anybody know how u fix so your desktop isnt black ?
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goasfaras youcansee2 months ago

What problem exactly do you have? Have you try blog in description link for it?
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Liam Neeson2 months ago

Its fine my uncle fixed it today?
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the GameplaY2 months ago

+Liam Neeson Can you share please what was it??
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Kara Sixkiller2 months ago

My pc is also doing the black screen thing. In safe mode it goes to the oversized retro mode. Is it a virus that causes this? Im not computer savvy so any help is much appreciated?
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goasfaras youcansee2 months ago

Contact me via Skype telenok1 I will see what I can do for you.?
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Creeper studious2 months ago

Okay so I have an Acer tower that used to have windows XP but then I put windows 7 on it, last night I might have gotten a virus but I removed it and now i turn it back on today and bam, black screen with cursor and sometimes this randoms .exe thing pops up, help??
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goasfaras youcansee2 months ago

Do you try "ctr alt del" when you see pop up exe??
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mahmood J. motrage2 months ago

i see shell already with explorer... what to do? ps: my back screen ofD without mouse ?
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goasfaras youcansee2 months ago

Do you have an original Recovery CD? http://askpctech.blogspot.com/2014/12/how-to-use-system-recovery-options-in.html?
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Alfonso Estrada3 months ago

I followed the steps and I fixed the black screen I can see windows now..but its super slow!? Any idea on what I can do??
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goasfaras youcansee3 months ago

What OS you using, if you can give me that and 24 hours I will make video for you so your PC will fly no time...?
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Alfonso Estrada3 months ago

My OS is windows 7 professional. I would really appreciate it. I got my whole business in that computer!! ?
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goasfaras youcansee3 months ago

So it work now but slow right??
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Alfonso Estrada3 months ago

Yeah it works but its super slow!!?
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goasfaras youcansee3 months ago

+Alfonso Estrada http://askpctech.blogspot.com/2015/01/ways-to-speed-up-windows-7.html
You can start with this one I still working on it.?
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Alfonso Estrada2 months ago

Ive been trying to do this but my computer is super slow it takes for ever to click on something and wait for it to open.?
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goasfaras youcansee2 months ago

Google for Kaspersky virus removal tool and scan your pc for possible treats.?
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Alfonso Estrada2 months ago

+goasfaras youcansee ok I did. do I download it to my computer and then put it in a flash drive so I can just put it on my none working computer??? ?
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Frank Roland3 weeks ago

Thanks it works?
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goasfaras youcansee2 weeks ago

Your best appreciation is subscribe and share?
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-_- Se7en2 weeks ago

Press F8 at boot up and select Last Known Good Configuration if all else fails. Worked well !!?
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goasfaras youcansee2 weeks ago

It will not work in this case?
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goasfaras youcansee5 months ago

+Fred Carter  Try this fix: http://askpctech.blogspot.com/2014/10/how-to-eliminate-windows-error-code.html?
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Qyn Qyn5 months ago

This is very good, thank you so much! :D?
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goasfaras youcansee5 months ago

Im glad it is helped to you?
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Rene Dubrovski2 months ago

It says shell32.dll missing cant start?
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goasfaras yo

Available link for download